We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Account / Membership / Login Issues] Why can't I log in?
Clear your browser cache or try another device; if issues persist, reset password or contact support.

[Promotions / Discounts / Coupons] How to get free shipping?
Free shipping applies on orders over $50; check current promotions for codes.

[Product Availability / Stock / Pre-orders] Is stock updated in real-time?
Yes, inventory updates live; if sold out during checkout, you'll be notified.

[Customer Service / Contact / Support] Can I request a callback?
Yes, submit a callback request through the contact form with your preferred time.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)