We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Shipping / Delivery / ETA / Tracking] What if my order is delayed?
Track your order and contact support if it's past the estimated delivery time for updates.

[After-sales / Returns / Refunds / Exchange] When will I get my refund?
Refunds process within 5-7 business days after we receive the returned item.

[Reliability / Authenticity / Warranty] How do I claim a warranty?
Contact support with your order details and proof of defect for warranty service.

[Security / Payment / Privacy / Packaging] Is my packaging discreet?
Yes, all packages are shipped in plain boxes without branding for privacy.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)